• +41 41 982 04 11
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  • Mo - Fr 08:00 - 17:00

We offer you

the best support!

Fördern statt Fordern

We rely on teamwork

Only together can you reach your goal, that is what MySolutions AG stands for.

We offer you

technical freedom!

Manufacturing Solutions

Accepting challenges, Develop further - Reaching for the sky.

Ticket system

Our ticket system is available 24 hours a day and 7 days a week. If you need support, you can quickly and easily create a service request to one of our support employees using your personal access data.


Through your personal access data, you can access your entire support history. In addition, you will be conveniently and automatically informed of any status changes by e-mail.


We want to give you the best support experience and for this reason we have already collected the most important and frequently asked questions for you!

Support channels

You can contact us either via Skype, WhatsApp Business or directly via our online support. With your permission we can even access your computer and support you immediately via the Internet.

Knowledge Base

Our interactive knowledge base collects all important information about our products and services within a searchable online library.

24/7 for maintenance customers

Our ticket system is available to you 24 hours a day, 7 days a week. Thanks to our automated system, you may already receive initial suggestions for solutions. If not, our experts will be happy to assist you.

Announcements about novelties

Our system will always inform you about all news and announcements on request. You are e.g. already curious about a new update? - Take a look!
MySolutions Group
Zelglimatte 3
CH-6260 Reiden LU

Mon-Fri: 8:00 - 12:00 und 13:00 - 17:00
Sat-Sun: Closed

© 2021 MySolutions AG. All Rights Reserved.